One platform. Every corner of care.
Built for the business of care
Healthcare is VitalCX's flagship vertical, where the platform goes deepest and our proof is strongest. From hospital systems to community health centers, specialty groups and digital health, the Healthcare Experience Platform adapts to your operating model and the people you serve. And now, this same model extends to senior care and other high-touch, high-regulation industries.
- Imaging & Diagnostic Services
- Behavioral & Mental Health
- Long-Term & Post-Acute Care
- Home & Community-Based Care
- Emergency & Urgent Care
- Health Systems & Hospitals
- Dental & Oral Health
- Primary Care
- Specialty Care
- Children's Health
- Women's Health
- Rehabilitation & Therapy
- Specialized Programs
- Eye Care & Vision
- Payers & Health Plans
- Government & Public Health
- Telehealth & Digital Health
- Ancillary & Support Services
Your operations require a high level of specificity. Our platform is here to deliver.
Payers behave differently. Specialties behave differently. Regulations behave differently. A model can learn the words. Operational knowledge is harder. VitalCX brings a decade of healthcare operations experience to every segment we serve, so the workflows, the language and the outcomes fit the way your organization actually runs.
Find Your Specialty
Eighteen healthcare segments, each with the specialties beneath it. Select yours to see the challenges we solve, the capabilities we bring and the outcomes we deliver.
Segment + Specialties
Hospitals & Health Systems
Academic Medical Centers · Community Hospitals · For-Profit Hospitals · Non-Profit Hospitals · Critical Access Hospitals · Children’s Hospitals · Behavioral Health Hospitals · Rehabilitation Hospitals · Long-Term Acute Care Hospitals
Learn More
Segment + Specialties
Primary Care
Primary Care Practices · Family Medicine · Internal Medicine · Pediatric / Adolescent Medicine · Geriatric Medicine · Preventive Care Centers · Urgent Care Centers · Retail / Walk-in Clinics
Learn More
Segment + Specialties
Specialty Care
Cardiology · Gastroenterology · Oncology / Hematology · Pulmonology · Neurology · Endocrinology · Rheumatology · Nephrology · Urology · Orthopedics · Ophthalmology · ENT (Otolaryngology) · Dermatology · Podiatry · Allergy & Immunology · Infectious Disease · Pain Management · Physical Medicine & Rehab · Plastic & Reconstructive Surgery · General Surgery · Vascular Surgery
Learn More
Segment + Specialties
Imaging & Diagnostic Services
Radiology / Imaging Centers · MRI · CT / CAT Scan · Ultrasound · Mammography · X-Ray · Nuclear Medicine · PET / CT · DEXA / Bone Density · Interventional Radiology
Learn More
Segment + Specialties
Dental & Oral Health
Dental Practices · Orthodontics · Oral Surgery · Periodontics · Endodontics · Pediatric Dentistry · Dental Imaging Centers
Learn More
Segment + Specialties
Behavioral & Mental Health
Outpatient Behavioral Health · Counseling & Therapy Centers · Psychiatry Practices · Substance Use Disorder Treatment Centers · Psychological Testing Centers · Eating Disorder Treatment Centers
Learn More
Segment + Specialties
Women’s Health
OB/GYN Practices · Midwifery Practices · Fertility Clinics · Maternity Care Centers · Women’s Imaging Centers
Learn More
Segment + Specialties
Children’s Health
Pediatric Practices · Pediatric Specialty Clinics · Pediatric Therapy Centers · Pediatric Urgent Care · Children’s Hospitals
Learn More
Segment + Specialties
Long-Term & Post-Acute Care
Skilled Nursing Facilities · Assisted Living Communities · Memory Care Facilities · Home Health Agencies · Hospice Care Providers · LTAC (Long-Term Acute Care)
Learn More
Segment + Specialties
Rehabilitation & Therapy
Outpatient Rehabilitation · Physical Therapy · Occupational Therapy · Speech Therapy · Behavioral Therapy · Sports Medicine & Rehab
Learn More
Segment + Specialties
Home & Community-Based Care
Home Care Agencies · Personal Care Services · Community Health Programs · Case Management Agencies · Social Service Organizations
Learn More
Segment + Specialties
Payers & Health Plans
Medicare Advantage Plans · Medicaid / Managed Care Plans · Commercial Health Insurance · TPAs / Third Party Administrators
Learn More
Segment + Specialties
Ancillary & Support Services
Laboratories / Pathology Labs · Pharmacies · Infusion Centers · Dialysis Centers · Durable Medical Equipment (DME) · Sleep Labs
Learn More
Segment + Specialties
Eye Care & Vision
Optometry Practices · Ophthalmology Clinics · Vision Therapy Centers · Optical / Eyewear Providers
Learn More
Segment + Specialties
Emergency & Urgent Care
Emergency Departments (ED) · Freestanding ERs · Urgent Care Centers
Learn More
Segment + Specialties
Specialized Programs
PACE Programs · Chronic Disease Management · Care Coordination Programs · Remote Patient Monitoring (RPM) · Population Health Programs
Learn More
Segment + Specialties
Government & Public Health
FQHCs (Federally Qualified Health Centers) · Public Health Departments · Tribal Health Organizations · Correctional Health Services · School-Based Health Centers
Learn More
Segment + Specialties
Telehealth & Digital Health
Telehealth Providers · Virtual Care Platforms · Digital Therapeutics · Remote Monitoring Providers · eConsult Specialists
Learn More
38%
6.5%
Abandonment reduction at Westside Family Healthcare.
17,000/mo
Referrals processed at 2-day turnaround for United Health Centers.
80%
Reduction in aged claims inventory at Kaweah Health.
Find your specialty. We will show you the path to operational flow.
Tell us where your operations break down and we will map the workflows, the capabilities and the financial impact for your specific organization.
